- REALTORS® are real estate professionals who have chosen to join the National Association and abide by its strict Code of Ethics.
- What does this mean to you? It means that any REALTOR® with whom you work has voluntarily agreed to abide by a Code of Ethics, based on professionalism and protection of the public.
- REALTORS® are subject to disciplinary action and sanctions if they violate the duties imposed by the Code of Ethics.
- The Code of Ethics is a detailed document that spells out the professional responsibilities of every REALTOR®.
Do not hesitate to ask a REALTOR® for a copy of the Code, including the Standards of Practice. The Code is your assurance of dealing with a professional who has your best interests in mind.
The Code of Ethics consists of seventeen Articles and related Standards of Practice. A general overview of the Code's key principles is listed below. View the National Association of REALTORS Ethics Information.
| Duties to Clients and Customers |
Duties to the Public |
Duties to REALTORS® |
- Article 1
REALTORS® protect and promote their clients' interests while treating all parties honestly.
- Article 2
REALTORS® refrain from exaggeration, misrepresentation, or concealment of pertinent facts related to property or transactions.
- Article 3
REALTORS® cooperate with other real estate professionals to advance their clients' best interests.
- Article 4
When buying or selling on their own account or for their families or firms, REALTORS® make their true position or interest know.
- Article 5
REALTORS® do not provide professional services where they have any present or contemplated interest in property without disclosing that interest to all affected parties.
- Article 6
REALTORS® disclose any fee or financial benefit they may receive from recommending related real estate products or services.
- Article 7
REALTORS® receive compensation from only one party, except where they make full disclosure and receive informed consent from their client.
- Article 8
REALTORS® keep entrusted funds of clients and customers in a separate escrow account.
- Article 9
REALTORS® make sure that contract details are spelled out in writing and that parties receive copies.
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- Article 10
REALTORS® give equal professional service to all clients and customers irrespective of race, color, religion, sex, handicap, familial status, or national origin.
- Article 11
REALTORS® are knowledgeable and competent in the fields of practice in which they engage or they get assistance from a knowledgeable professional, or disclose any lack of expertise to their client.
- Article 12
REALTORS® are truthful in their communications and paint a true picture in their advertising and in other public representations.
- Article 13
REALTORS® do not engage in the unauthorized practice of law.
- Article 14
REALTORS® willingly participate in ethics investigations and enforcement actions.
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- Article 15
REALTORS® make only truthful, objective comments about other real estate professionals.
- Article 16
REALTORS® respect the exclusive representation or exclusive brokerage relationship agreements that other REALTORS® have with their clients.
- Article 17
REALTORS® arbitrate financial disagreements with other REALTORS® and with their clients.
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